United CEO Scott Kirby Doubles Down on Brand Loyalty Amid Shutdown

United CEO Scott Kirby Doubles Down on Brand Loyalty Amid Shutdown

United Airlines, which has increasingly tapped into premium offerings and brand-loyalty programs, expects surging revenue in these areas to deliver a strong finish to 2025—so long as the ongoing government shutdown doesn’t dampen travel demand. During United’s third-quarter earnings call today (Oct. 16), CEO Scott Kirby told analysts that the airline’s cancellation rates and on-time…

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