The Problem With OpenAI Putting Ads in ChatGPT

The Problem With OpenAI Putting Ads in ChatGPT

OpenAI’s Jan. 16 announcement that it will introduce ads in some ChatGPT plans surprised even its closest competitors. Google DeepMind CEO Demis Hassabis told Axios in Davos this week that while advertising has funded much of the consumer internet, “there’s a question about how ads fit into the [chatbot] model.” Hassabis added that Google has…

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Parloa, One of Germany’s Top A.I. Startups, Hits B Valuation in a Crowded Sector

Parloa, One of Germany’s Top A.I. Startups, Hits $3B Valuation in a Crowded Sector

Automating the day-to-day work of customer service representatives, such as answering questions and troubleshooting issues, has long been one of enterprise A.I.’s most overworked promises. Early chatbots often failed to grasp basic context, and voice systems relied on rigid decision trees that collapsed the moment a customer strayed off script. “A.I.-powered CX (customer experience)” has…

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