Over the past several years, contact centers turned to artificial intelligence with a fairly straightforward goal: make the work less draining. A.I. was expected to absorb repetitive tasks, surface relevant information faster and free human agents to focus on what machines still struggle with: listening carefully, exercising judgment and navigating situations that don’t follow a…
By Gretchen McKay, Pittsburgh Post-Gazette A new year is often challenging. Despite knowing we should throw out old, bad habits along with the New Year’s Eve party favors, change is hard. Related Articles Gretchen’s Table: Re-create Anthony Bourdain’s beef bourguignon This beef taco recipe from the cookbook ‘Plantas’ uses salsa for seasoning the meat Crisp…
By Gretchen McKay, Pittsburgh Post-Gazette One benefit of being a food editor is that I get the opportunity to try out recipes from the latest cookbooks, often before they have even made it onto store shelves. It keeps me on my toes with what’s trending, and over the years it has had the fringe benefit…
Traffic to Wikipedia, the world’s largest online encyclopedia, naturally ebbs and flows with the rhythms of daily life—rising and falling with the school calendar, the news cycle or even the day of the week—making routine fluctuations unremarkable for a site that draws roughly 15 billion page views a month. But sustained declines tell a different…
A group of trainers training service dogs to be at the Vancouver International Airport. | Liang Sen/Xinhua via Getty Images This past month I, like many Americans, flew back home for the holidays. On the first leg of that trip, from New York to Los Angeles, a dog in a “service dog” vest barked at…
By ALEXA SOTO, Associated Press “Taco night” for many across the United States consists of an Americanized idea of Mexican food: ground beef cooked with a packaged seasoning mix, taco shells, lettuce, tomato and sour cream. Related Articles Crisp winter days call for this dessert These grain-based dishes great for your diet and budget Nonalcoholic…
Civilian travel to the Moon remains years away, but a California startup is already making plans to host overnight guests there. GRU Space, founded by 22-year-old entrepreneur Skyler Chan, is taking deposits ranging from $250,000 to $1 million for a lunar hotel that has yet to be built. “If we solve off-world surface habitation, it’s…
Winter calls for comforting warm desserts like good old fashioned apple crisp with a crunchy topping. Most toppings call for oatmeal as an ingredient but in my opinion, that tends to create a heavy, dense crust. In this recipe, butter, sugar and flour provide that just right crunch. TAG GOES HERE Crispy Apple Crisp INGREDIENTS…
Versatile main dishes that showcase grains can be rich in taste and kind to your food budget. And if you are trying to eat less meat, get in line you’ve got loads of company. Many are making a concerted effort to eat more grains, vegetables and fruit while reducing meat intake. Barley, the grain that…
Grok, the A.I. chatbot developed by Elon Musk’s xAI, is facing mounting backlash after users exploited the tool to generate sexually explicit images of real women and children. Government regulators and A.I. safety advocates are now calling for investigations and, in some cases, outright bans, as nonconsensual deepfake pornography proliferates online. Indonesia and Malaysia moved…
